Privacy Policy

Last updated: October 15, 2023

Introduction

Welcome to Burrow. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website www.burrow.feelvitalglow.com (the "Site"), including any other media form, media channel, mobile website, or mobile application related or connected to the Site.

By accessing or using the Site, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree with our Privacy Policy, please do not access or use the Site.

Information We Collect

We may collect personal information that you voluntarily provide to us when you register on the Site, make a purchase, subscribe to our newsletter, respond to a survey or marketing communication, or otherwise interact with the Site.

Personal Information

The personal information we may collect includes, but is not limited to:

  • Full name
  • Email address
  • Phone number
  • Mailing address
  • Billing address
  • Payment information (such as credit card numbers)
  • Username and password
  • Demographic information (such as age, gender, interests)
  • Preferences and interests

Non-Personal Information

We may also collect non-personal information about you, which does not identify you as an individual. This may include:

  • Browser information
  • Operating system
  • Device information
  • IP address
  • Pages visited
  • Time spent on pages
  • Clickstream data
  • Referral source

Automated Collection

We may automatically collect certain information about your device and usage of the Site through cookies, web beacons, and other tracking technologies. Please see the "Cookies & Tracking" section below for more information.

How We Use Your Information

We use the information we collect for various purposes, including:

  • To process your orders and transactions
  • To fulfill and deliver products and services
  • To communicate with you about your account, orders, and promotions
  • To provide customer service and support
  • To personalize your experience on the Site
  • To improve our products, services, and the Site
  • To send marketing communications with your consent
  • To comply with legal obligations
  • To protect our rights, property, and safety
  • To prevent fraud and abuse

Information Sharing

We may share your information with third parties in the following circumstances:

Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as:

  • Payment processing
  • Shipping and delivery
  • Customer service
  • Marketing and advertising
  • Data analysis
  • IT and security services

These service providers are contractually obligated to use your information only as necessary to provide the requested services and to maintain the confidentiality of your information.

Business Transfers

We may share your information in connection with a merger, acquisition, sale of assets, or other business transaction. If we are involved in a bankruptcy, reorganization, or sale of assets, your information may be transferred as part of that transaction.

Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

Consent

We may share your information with your consent or at your direction.

Cookies & Tracking Technologies

We use cookies and similar tracking technologies to collect and store information when you visit the Site. A cookie is a small text file that is stored on your device when you visit a website.

Types of Cookies We Use

  • Essential Cookies: These cookies are necessary for the Site to function properly and cannot be switched off in our systems.
  • Performance Cookies: These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our Site.
  • Functional Cookies: These cookies enable the Site to provide enhanced functionality and personalization.
  • Targeting Cookies: These cookies may be set through our Site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant advertisements on other sites.

Managing Cookies

You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. However, if you disable or refuse cookies, please note that some parts of the Site may become inaccessible or not function properly.

Data Security

We take the security of your personal information seriously and implement reasonable measures designed to protect your information from unauthorized access, disclosure, alteration, and destruction. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Our security measures include:

  • Encryption of sensitive data
  • Secure socket layer (SSL) technology
  • Regular security assessments
  • Access controls
  • Employee training and awareness

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

Access and Correction

You may have the right to access, correct, or update your personal information that we hold.

Data Portability

You may have the right to receive a copy of the personal information we hold about you in a structured, commonly used, and machine-readable format.

Deletion

You may have the right to request the deletion of your personal information, subject to certain exceptions.

Opt-Out

You can opt out of receiving marketing communications from us by following the instructions in those communications or by contacting us directly.

Withdrawal of Consent

If we rely on your consent to process your personal information, you have the right to withdraw your consent at any time.

To exercise any of these rights, please contact us at the email address provided below.

Children's Privacy

Our Site is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under the age of 13 without parental consent, we will take steps to delete that information as soon as possible. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we can take appropriate action.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will revise the "Last updated" date at the top of this Privacy Policy. We encourage you to review this Privacy Policy periodically to stay informed about our information practices.

Your continued use of the Site after the posting of any changes to this Privacy Policy constitutes your acceptance of those changes.

Contact Us

If you have any questions, comments, or concerns about this Privacy Policy or our information practices, please contact us at:

Privacy Concerns

Please feel free to reach out to us with any questions regarding your privacy.